CustomGimbals
rue Raoul Briquet
62217 Achicourt
France
We ship worldwide

Delivery Policy

Delivery Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are available worldwide for delivery.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 45 business days of the date of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship on Sundays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

Tracking number is sent from when the parcel is dispatched. All orders can be tracked.

5. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at contact page or by live chat.

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at contact page or by live chat.

You Didn't Find Your Gimbal?

That means we didn't work enough. Start a conversation with our technicians by chat or by contact page, they will be happy to answer you asap with the most suitable solution for your needs.


Why ordering gimbals here?

Here you won't find some chinese rebranded gimbals.

We manufacture the whole gimbal parts that means

- Motors

- Gimbal controller

- Camera mount

- Frame mount

 

What if i crash my Copterlab gimbal?

 

Each part can be replaced easily by cheap offer as we manufacture each part of gimbal

 

What if i'm running under issue with my Copterlab gimbal?

 

Our support will reply you quickly by email or live support even after your purchase you stay our priority

 
 

What if i can't find model i'm searching for?

 

Just contact us and we will design custom parts for free!)

 
Designed in NevadaMade in France