CustomGimbals
rue Raoul Briquet
62217 Achicourt
France
We ship worldwide

Refund Policy

Return & Refund Policy

Thanks for shopping at CustomGimbals.com
If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

You Didn't Find Your Gimbal?

That means we didn't work enough. Start a conversation with our technicians by chat or by contact page, they will be happy to answer you asap with the most suitable solution for your needs.


Why ordering gimbals here?

Here you won't find some chinese rebranded gimbals.

We manufacture the whole gimbal parts that means

- Motors

- Gimbal controller

- Camera mount

- Frame mount

 

What if i crash my Copterlab gimbal?

 

Each part can be replaced easily by cheap offer as we manufacture each part of gimbal

 

What if i'm running under issue with my Copterlab gimbal?

 

Our support will reply you quickly by email or live support even after your purchase you stay our priority

 
 

What if i can't find model i'm searching for?

 

Just contact us and we will design custom parts for free!)

 
Designed in NevadaDesigned with SolidworksMade in France